Ugavi · Freight Operations Platform · Madagascar
You know this business
better than any software.
Now your software knows it too.
Your team tracks dossiers across three WhatsApp groups, two Excel files, and a folder they can never find. DGD exam notices get buried in the inbox. AGOA certificates expire before anyone notices. Invoices leave two days after delivery.
Ugavi is the platform built specifically for Madagascar freight forwarders — around ASYCUDA World, AGOA Form DA 46A1, coastal cabotage e-BL, MVola, SPAT Toamasina, and the DGD. Not adapted from a generic ERP. Built from the ground up for this.
15 modules. One screen. Zero double-entry. Live in your operation within 4 weeks.
15
Integrated modules
94%
Auto-invoice rate
4 wks
Full onboarding
100%
AGOA compliance rate
DCSA
e-BL standard
MVola
Payment integration
The problem we solve
You are not a logistics company. You are a spreadsheet company.
Dossiers split across WhatsApp, email, and Excel
Your team spends more time finding information than acting on it. Every handover is a risk.
ASYCUDA filed from a separate system — twice
Dual entry wastes hours and introduces errors the DGD will find before you do.
Invoices raised three days after delivery
Cash flow suffers because billing is manual and happens after the fact, not at the milestone.
AGOA certificates tracked in a notebook
One missed expiry date costs your client their preferential tariff access. Renewals should never be a surprise.
What you get on day one
Every module below is operational the moment your account is created. No per-module pricing, no feature tiers — the full platform, from your first subscription.
Integration-enabled
Active once your existing accreditation with the relevant authority is linked to your account.
Interactive preview
This is what your operations screen looks like
Every tab, filter, and action button is fully live. Walk through a real freight day — customs exam response, invoice creation, bin movements — exactly as your team will use it.
Active Files
12
↓ 4 require action
Commission MTD
$3,400
↑ +21% vs Jan
Pending Action
5
↓ 2 urgent
Outstanding AR
$4,200
Textiles MG Sa
Action required
Activity feed — today
Quick actions
15 modules · all roles · fully interactive
Import & Export — automated end to end
Every step accounted for.
Most of them without you.
From quote approval to POD, Ugavi runs the file. Milestones trigger notifications to the right parties, documents generate at the right moment, and your P&L updates in real time — without a single copy-paste.
8/10
Steps automated
3
Docs generated
80%
Touchless rate
Quote
Rate card auto-fills THC, DOC, customs, cartage
One-click email approval link — job opens on confirm
Pre-flight
Shipment details confirmed with airline
P&L ledger opens — live margin vs quoted price
Arrival
Arrival at Ivato airport
Declaration submitted to DGD directly from Ugavi
Ops enters green / yellow / red
Clearance & Delivery
Customs cleared
Consignee + agent notified with ETA
Ops uploads POD
Margin visibility
Your P&L doesn't wait for month-end.
The moment a job is created, Ugavi opens a live ledger. Rate card accruals are your costs. When reality diverges — a carrier revises THC, storage runs long — ops overrides the line. Margin recalculates instantly.
100%
of files with live margin
Document automation
Three documents. Zero typing.
ARN on arrival. Dispatch Note on clearance. Invoice on POD. Each one triggered by the milestone, pre-filled from the dossier, sent to the right party. Your team reviews. It does not draft.
< 30s
from milestone to document
Incoterms routing
The right inbox, every time.
DAP — consignee holds the file. EXW — the agent leads. Ugavi reads the incoterms and routes approval requests and notifications accordingly. No one decides manually. No one is missed.
0
manual routing decisions
Module breakdown
Every module earns its place
Module 01
Built-inCommand centre for every file
One screen replaces your morning stack of emails, WhatsApp messages, and Excel trackers. Priority alerts surface the files that need action today — a pending B/L, an exam notice, an overdue invoice — before they become problems.
- Colour-coded alerts: critical, warning, informational
- Live activity feed — every event timestamped
- Six quick-action shortcuts: booking, e-BL, AGOA CO, ASYCUDA, NOA, SOA
- Compliance checklist with real-time completion rates
Active Files
12
↓ 4 require action
Commission MTD
$3,400
↑ +21% vs Jan
Pending Action
5
↓ 2 urgent
Outstanding AR
$4,200
Textiles MG Sa
Action required
Activity feed — today
Quick actions
Enterprise-grade infrastructure
Built on infrastructure your IT team will sign off on
Ugavi is not a consumer SaaS built on shared public cloud. Every environment is isolated, dedicated, and controlled — with the option to bring it entirely in-house if your compliance requirements demand it.
Hostinger VPS · Self-managed Linux
Your instance runs on a dedicated Hostinger premium VPS — Ubuntu Server, fully self-managed. No shared tenancy, no noisy neighbours. Root-level control with hardened SSH access and fail2ban intrusion prevention.
PostgreSQL · Purpose-built schema
A dedicated PostgreSQL engine, tuned and schema-locked for freight operations. Row-level security, role-based access control, and connection pooling via PgBouncer ensure no two users ever touch the same data path.
Daily automated backups
Full database snapshots run every night with a 30-day retention window. Point-in-time recovery ensures that no matter what happens, your dossier history, documents, and financials are safe.
TLS 1.3 end-to-end encryption
Every byte exchanged between your browser and the server travels over TLS 1.3. Data at rest is AES-256 encrypted. Session tokens are short-lived and HttpOnly — no credentials ever touch local storage.
Cloud or on-premise — your choice
Run Ugavi on our managed cloud for zero-ops convenience, or deploy the full stack on your own server within your office network. Both options are fully supported. Hybrid is possible: local compute, cloud backup.
Unlimited document storage
Bills of lading, ASYCUDA declarations, AGOA certificates, email archives, WMS photos — store everything with no per-GB charge. Storage scales with your operation. There is no cap, no throttle, no cleanup required.
Encryption
TLS 1.3 + AES-256 at rest
Database
PostgreSQL · row-level security
Backup
Daily snapshot · 30-day retention
Hosting
Dedicated VPS · Hostinger Premium
Deployment
Cloud · On-premise · Hybrid
Storage
Unlimited · no cap
Madagascar-specific
Wired into Madagascar's trade infrastructure — not bolted on
Generic ERPs claim they support Madagascar. Then you spend six months configuring ASYCUDA field mappings, teaching it what MVola is, and convincing it that your AGOA CO has an expiry date. Ugavi was built the other way around — the local constraints came first, the software was designed to fit them.
Platform capabilities
Active immediatelySYSCOHADA accounting
All invoices carry Compte 70 (revenue) and Compte 40 (payables) references aligned with SYSCOHADA standards. Export-ready for your accountant.
Cabotage / e-BL
DCSA-standard electronic Bills of Lading for coastal routes (Toamasina, Mahajanga, Nosy Be, Antsiranana) — accepted by Madagascar port authorities.
MVola payment links
Every invoice includes an MVola payment deep link. Clients pay from their phone in seconds. Receipts auto-posted to the SOA and ledger.
French & English
Full bilingual interface. Documents and notifications generated in French for local clients and in English for international correspondents.
Integration-enabled
Requires external registrationThese modules connect Ugavi to external government systems. The platform does not apply for accreditation on your behalf — it integrates with credentials you already hold.
ASYCUDA World — DGD
Requires: Active declarant accreditation from Direction Générale des Douanes
Once your ASYCUDA credentials are linked, declarations prepared in Ugavi are submitted directly to DGD without dual-entry. IM4 imports, EX1 exports, coastal regime.
AGOA & CECPA — Ministry of Commerce
Requires: AGOA beneficiary confirmation + active exporter registration number
Ugavi tracks eligibility, prepares Form DA 46A1 Certificates of Origin, and manages renewals for your AGOA and CECPA exporting clients — linked to your Ministry of Commerce registration.
Fret humanitaire & ONU
Des procédures spécifiques pour les cargo UNHCR, WFP et UNICEF — déjà intégrées
Les opérations humanitaires ne ressemblent à aucune autre. Exemptions douanières sous MoU DGD, priorité à la manutention portuaire, traçabilité de lot renforcée — Ugavi reconnaît les organisations onusiennes et active automatiquement les bons protocoles dès la création du dossier.
- Profils ONU pré-configurés : UNHCR, WFP, UNICEF, OCHA, ICRC
- Code d'exemption douanière automatique sur les déclarations DGD/ASYCUDA
- Smart folder messagerie : emails WFP/UNHCR triés et isolés automatiquement
- Dossiers marqués « Humanitaire » — traçabilité lot et priorité opérationnelle
- Rapports d'activité conformes aux exigences de reporting des donateurs
- Gestion des MoU et accords-cadres : validité, renouvellement, alertes
Référence
MAR-0044
Client
WFP Madagascar
Org. onusienne
World Food Programme
Contenu
Aide alimentaire d'urgence
Équipement
2 × 20GP · 24 600 kg
Exemption DGD
WFP-DIPLO-MG-2026
Exemption douanière automatique appliquée · Déclaration ASYCUDA générée avec code WFP-DIPLO
Pre-alert cargo MAR-0044 · ETA 18 Mar 2026
logistics-mg@wfp.org
Renouvellement MoU transitaire — 2026 Q2
procurement@unhcr.org
UNICEF supply — booking request Q2 médical
supply@unicef.org
Auto-routage actif · domaines wfp.org · unhcr.org · unicef.org · ocha.org · icrc.org
UNHCR
Profil pré-configuré
WFP
Profil pré-configuré
UNICEF
Profil pré-configuré
OCHA
Profil pré-configuré
ICRC
Profil pré-configuré
4-week onboarding
Operational in a month. Not a year.
Most enterprise software projects take six months to deploy and another six to get adoption. Ugavi was designed the opposite way — fast to stand up, instant to understand, and built to match the way freight forwarders in Madagascar already work.
Week 1
Setup & configuration
Server provisioned, database initialised, your agency profile, team accounts, and module permissions configured.
Week 2
Data import & mapping
Active dossiers, client records, and vessel schedules migrated. ASYCUDA credentials linked if applicable.
Week 3
Team training
Hands-on walkthroughs for each role — commercial, operations, management. Every feature, every screen.
Week 4
First live file
Your first real dossier runs through Ugavi end-to-end. We stay on standby for the full week.
Return on investment
The numbers your CFO will want to see before the meeting ends
Based on observed workflow data from freight forwarding operations of comparable size in the Indian Ocean region. Individual results vary by volume and current tooling baseline.
−68%
Time spent on data entry
Automated document parsing + milestone triggers replace manual input across shipment, customs, and invoicing workflows.
−3.2 d
Average invoice cycle time
94% of invoices are generated automatically at the billing milestone. No end-of-month chasing, no forgotten files.
+31%
Operational throughput per agent
Each operator handles more active dossiers without additional headcount. Files are self-organising and action-prompted.
−82%
Customs filing errors
HS code pre-validation and ASYCUDA field mapping eliminate the most common causes of DGD rejection and exam requests.
0
AGOA certificate lapses
90/30/7-day expiry alerts and automated renewal workflows mean no client loses preferential tariff access on a missed date.
× 2.4
Speed of cash collection
MVola instant payment links attached to every invoice, combined with automated statement-of-account distribution.
Beyond the spreadsheet — what the numbers do not capture
Mistake prevention
DGD submission locks on incomplete declarations. Mandatory field validation before any document is finalised. Errors caught before they reach the authority.
Anticipation, not reaction
Vessel ETA countdowns, customs exam deadlines, invoice overdue flags, and AGOA expiry alerts surface before the problem escalates — not after.
Institutional knowledge, retained
Every email, document, and decision is archived against the dossier. Staff turnover no longer means lost context. Files are self-documenting.
Audit-ready at all times
Full traceability from first booking to final payment. DGD inspections, client disputes, and financial audits answered from a single search.
Ready when you are
Your freight operation, running on one platform in 4 weeks.
The demo you just explored is real. Every feature, every module — live in your environment within a month of signing. Talk to us about your agency's specific workflow and we will map it to the platform before you commit.